FAQ

Frequently Asked Questions

How do I purchase an item I see on Facebook or Instagram?

See something you love on our Facebook or Instagram story but do not live in the Vail Valley? We ship!

Message us on our homepage or direct message us on Facebook or Instagram and we can assist you! At Wild Heart we have a limited quantity of each style and once it's gone, it's gone! We recommend messaging us as soon as possible if you see something you would like to purchase to ensure availability of the style and size.

We offer USPS flat rate shipping for $10 anywhere within the United States.

What is the return policy?

No refunds provided. Items must be returned within 10 days of purchase to exchange or receive store credit only. You must have original receipt and all items must be returned in original, unworn, condition with tags attached. Return shipping is not provided for online or Instagram orders. All jewelry, sunglasses, underwear, bras, and breast coverage products are FINAL SALE due to sanitary reasons.

SALE ITEMS ARE FINAL SALE.

Return policy is the same if items have been shipped. Please note that return shipping is not included. Please note that original shipping costs will not be refunded on your order.